Checkatrade

For over 20 years Checkatrade has been helping consumers combat rogue traders across the UK through their website and printed directories which only allow recommended, vetted and monitored tradespeople to join and offer their trade or services to the public. They remain the leaders when it comes to finding the right trade for home renovation, maintenance and emergencies, and for raising standards in those trades throughout the UK.

We helped a local trader grow into a national brand 

As part of its ambitious growth strategy, Checkatrade needed to scale up its existing and new business functions quickly. They needed an internal recruitment solution that could deal with the initial volume of recruitment but was also fit for purpose moving forward. 

• 200+ hires
• £210,000 saved
• 15-month duration

We created several new departments from scratch, including Sales and New Business, Product Management, Marketing, Finance and Customer Support.  We headhunted roles including Head of Finance, Head of Digital, Product Marketing Manager, QA Analyst, Project Manager and Business Analyst. 

Professional Recruitment toolkit for Checkatrade

To support the continued growth of Checkatrade and ensure a ‘right first-time’ approach to recruitment, we implemented a professional recruitment toolkit that could continue to scale along with their business. 

• Creation of holistic recruitment strategy across all UK locations
• Initiating RPO introduction into the company for all tech hires
• Mapping and improving the candidate journey

• Created advertising strategy 
• Creation and management of Glassdoor page
• LinkedIn advertising rollout
• Reshaped advertising across all roles

• Managed PSL
• Trained Hiring Managers on interview techniques
• Attended all 1st stage interviews

To find out how The Small Consultancy can help your business scale through sustainable and agile internal recruitment services, contact us today.

Caroline is an outstanding recruiter. She has an excellent approach to both clients and candidates: understands requirements and challenges, builds strong rapport, communicates clearly and manages expectations.

Oliver Ewbank Digital Marketing Director at Checkatrade

Cheerful, energetic, enthusiastic, knowledgeable and professional, she fulfilled the brief from day one: to help us fill a rapidly increasing number of managerial and technical vacancies; to refresh our recruitment social media presence and to update the team in the latest techniques.

Susan Allen Head of HR at Checkatrade

A proactive and tenacious recruiter with a real focus on understanding the core attributes you are looking for in new hires. Caroline has the ability to overlay and assess these must-have skills with the need for recruits to fit with the culture of an organisation.

Leigh BridgerDirector of Transformation, Checkatrade

Caroline was engaged to recruit two finance business partners to the company. As these positions were new to the business Caroline’s approach was professional and appropriate in determining technical requirements and fit for the business. Her attention to detail, passion and communication skills ensure the best candidates are selected enabling the hiring manager to focus on an efficient process. I would highly recommend Caroline to any organisation who is looking to recruit.I have been working with these guys since years now! With lots of hard work and timely communication they made sure they delivered the best to me. Highly recommended!

Andrew HoskinsHead of Financial Performance and Analysis at Checkatrade